At 11 years old, Roger Carstens, already an avid news consumer, was struck by stories of genocide in Cambodia. He resolved that when he grew up, he would work to alleviate human suffering. That mission took him to the Army and jobs in the non-profit sector and government, including his current role as the Special Presidential Envoy for Hostage Affairs. In this job, Amb. Carstens works tirelessly to bring home Americans wrongfully detained across the globe. He talked with David about what keeps him up at night, the importance of entering negotiations with humility, his journey with spirituality, and his focus on the families of the hostages he works to free.